Shipping policy
Processing and Shipping Times
Our woven blankets and tapestries are made to order. Please allow:
- 2–5 business days for production
- 3–7 business days for standard shipping within the United States
- 14–21 business days for shipping to other available destinations
Delivery times are estimates and may vary depending on your location and the product ordered.
Where We Ship From
Ceelily Inspire is an Australian-based online business working with trusted production partners to manufacture and fulfil our products closer to our customers.
Our woven blankets are made to order by our production partner in North Carolina, USA, and shipped directly to customers in the United States and Canada.
Selected products for customers in Australia and New Zealand may be dispatched from Melbourne, Australia. The fulfilment location will depend on the product ordered and delivery destination.
Your order may therefore be shipped from either the United States or Australia. Tracking information will be provided once your order has been dispatched.
Shipping Costs
FREE standard shipping to all destinations available at checkout.
Address Accuracy & Liability
Please ensure your shipping address is accurate. We are not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
Delays
While we strive for timely delivery, please note that shipping times are estimates and may be affected by:
• Holidays and peak seasons
• Weather conditions
• Carrier delays
• Customs processing (for international orders)
Questions?
Contact us at ceelilyinspire@gmail.com for any shipping inquiries.